this has taken a bit of a disappointing turn for me. i have sent my phone tover to skydemon and now uk customs is holding it back becasue they want £19 from Skydemon as they classified this as a commercial exchange.. however it seems the people at skydemon are not willing to spend £19 to get the phone  which i have prepared and sent to them at my own cost to help fix this issue. it is a bit disappionting to see that my efforts don't seem to match at least 19£ of value to skydemon. if i had known that i would not have taken the time to help with reproducing this bug.

i just tried a new samsung flip phone which exposed the same error as well. so this may be related to newer android versions as my other phone is an android one phone with android 9 on it.

regards

Pascal

good news, i could duplicate the issue on the old phone.. i hope you don't mind that it's rooted, it does show the exact same issue like my non-rooted all stock daily use phone, so that should not be in your way i guess.

let me know the address i should send it to.

to return it, you could just bring it to Aero in Friedrichshafen which i will be visiting for sure.

regards

Pascal

Regards

Pascal

Hello Pascal

We've heard a handful of such reports, always for a particular build of Android or device. Unfortunately so far we haven't been able to reproduce (and therefore work around) the problem. If you have a different device on which you could run the Log Summary, it is likely to work. Sorry I cannot be more helpful at this stage.